Legal
Privacy policy.
How we collect, use and protect your personal information.
Last updated: 6 November 2026
Who we are
HILYA LTD (“we”, “us”) is a company registered in England and Wales under company number 16598051, with its registered office at Office 1994, 85 Dunstall Hill, Wolverhampton, WV6 0SR, United Kingdom. We are the data controller for personal information collected through this website.
Information we collect
- Details you give us through our contact form, email or WhatsApp — such as your name, email address, phone number and project information.
- Basic technical data such as your IP address, browser type and pages visited, collected through server logs and any analytics tools we use.
How we use your information
- To reply to your enquiry and prepare proposals (legitimate interests / steps prior to a contract).
- To deliver services you have contracted us to provide (performance of a contract).
- To keep accounting and business records (legal obligation).
- To improve our website and services (legitimate interests).
We do not sell your personal data, and we only send marketing emails if you have opted in.
Sharing your information
We share data only with trusted providers who help us run our business — for example hosting, email and analytics providers — and only as far as necessary. Some providers may process data outside the UK; where they do, appropriate safeguards are in place.
How long we keep it
Enquiry data is kept for up to 24 months unless you become a client. Client records are kept for six years to meet legal and accounting requirements.
Your rights
Under UK data protection law you can ask to access, correct, delete or restrict the use of your personal data, object to processing, and request data portability. To make a request, email hello@hilya.ltd. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
Cookies
This website uses a session cookie to protect our contact form from misuse. If we add analytics or marketing cookies, we will ask for your consent first.
Changes
We may update this policy from time to time. The latest version will always be on this page.